GoNatural.gr is an online store (e-shop) selling health food products and natural cosmetics (herbs, herbal supplements, food and health items, medical cannabis, wax ointments, etc.) via the Internet, which belongs to the Private Company “GONATURAL IKE” , based in Thessaloniki, Dagli 29, with Tax Identification Number 801867001, Tax Office D ‘THESSALONIKI. The visitor / user of the website is invited to carefully read these terms of use and to visit / use the pages / services of GoNatural.gr only if he fully accepts them. Upon the visitor / user entering this website, it is presumed that he has become aware of the terms of use, accepts these terms and waives any claim he may have made from his visit to GoNatural.gr.
Intellectual property rights
The content of the website: GoNatural.gr, including images, graphics, photographs, drawings, texts, services and products are the intellectual property of GoNatural.gr and are protected by the relevant provisions of Greek and European law as well as by international conventions.
Prohibited: the collection or use of any logos or graphics, catalogs, photographic material, product descriptions or prices, any indirect use of the Online Store and its contents, for the benefit of another business, commercial or not, without the explicit written consent of the Company.
The logos of the companies, as well as the logos of GoNatural.gr are exclusive trademarks and distinctive features and are protected by the Greek, EU and international laws on trademarks and industrial and intellectual property. Their license and rights of use remain with the companies.
GDPR Privacy Policy
The commencement of commercial conciliation between the company and the user / visitor, is the legal basis and together with the creation of a personal profile on the website, they presuppose the disclosure by him of some of his personal data for the purpose of their collection and processing. To create a user profile or place an order for a product, you will be asked for your full name, the address to which the products will be shipped, the landline number (or any other phone the user wants to enter, which will be used exclusively for the best service), his e-mail address (e-mail address), and in case he needs an invoice for his purchases, the name of his business and the TIN of his professional activity. This personal data received by the company is collected, processed and safely kept in its file for the absolutely necessary time. The company strictly follows the principles of personal data protection, provided by the European Regulation 2016/679, N. 4624/2019 and N. 3471/2006 and is not going to make any illegal and without his prior approval the use of his personal data. The company in no way discloses, publishes, sells, exchanges personal data and user information that it collects and processes. Thus, the very specific personal data related to the shipment of the order (user / visitor name, shipping address, telephone) are further disclosed, with the relevant consent by accepting these terms of use and gdpr to the agreed postal shipping company only for the purpose of their mission and the completion of the commercial conciliation, while in special cases they may be disclosed to cooperating companies, in order to support, promote and execute their business relationship with the company, but always under conditions that fully ensure that personal their data are not subjected to any illegal processing. Processing of personal data is any act or series of operations performed with or without the use of automated means, on personal data, such as the collection, registration, organization, structure, storage, adaptation, modification, retrieval, retrieval of information, use, transmission to dissemination, correlation, combination, restriction, deletion and destruction of personal data. The user of the website can at any time change his personal data that he has registered and at any time reserves the right to be informed or to object to the further processing of his data in accordance with the current legislation for the protection of personal data. In particular with regard to the protection of personal data concerning them, users / visitors have the following rights free of charge: right of access, ie. the right to be informed if personal data concerning them are being processed, a right of correction, ie. the right to demand the correction of inaccurate personal data, the right to delete, ie. the right to request the deletion of personal data concerning them, the right to restrict processing when the accuracy of their data is questioned, is illegal or for other reasons, the right to portability, ie. the right to request the receipt of data concerning them in a structured, commonly used and machine-readable format, as well as the transfer of such data to another controller and the right to object to the processing of their personal data, unless there are imperative and legal reasons for processing that outweigh their interests, rights and freedoms. For any relevant request they can immediately contact the company that is in charge of their processing.
Third Party Websites and Links
This Website may contain links or references to other third party websites, the control of which does not belong to our company. Similarly, access to our Website can be achieved through links that you will find on third party websites, which are beyond the control of our business. Our company does not guarantee or give any promise for the accuracy, up-to-dateness or completeness of the information contained in these websites and does not bear any responsibility for any damage or loss caused by the content or the information contained in them.
Any reference to a third party website through a link located on our Business Website, in no way means that our company unreservedly endorses or recommends the content or websites of third parties.
User Obligations
The users of the online store GoNatural.gr accept that they will not use the online store to send, publish, send by e-mail or transmit in any other way any content that is illegal, harmful, threatening, offensive, defamatory, defamatory, defamatory, vulgar, obscene, libelous, violates the privacy of others, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way information, property and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements), infringes any patent, trademark, trade secret, copyright or other proprietary rights, contains software viruses or any other code, files programs designed to interrupt, cause damage, destroy or obstruct the operation of any computer software or hardware, intentionally or unintentionally in breach of applicable Greek and Community law and its provisions, may harass third parties in any way and in any way content is used to collect or store users’ personal data.
Non-Confidential Information
With the exception of any terms and conditions set forth in the Privacy Policy, any communication or other material that you send to us via the Internet or addressed to the Company’s Website by e-mail (e-mail) or otherwise, such as questions, comments, suggestions and the like, our Company will take them and treat them as non-confidential, while it will have no obligation regarding this information.
Our Company is free to use any idea, concept, know-how or technique contained in this type of communication for any purpose, including indicatively the promotion of the products it offers through the internet.
Informative e-mails (newsletters)
GoNatural.gr regularly sends informative emails about our products and our offers. GoNatural.gr is not responsible if the newsletters are not delivered to their destination. Newsletters can end up in the spam folder, so please check regularly that they are not stored there. For the distribution of informative electronic messages (newsletters) we use the electronic platform mailerlite. In case you wish to no longer receive newsletters or you wish to unsubscribe altogether from the news sending system of GoNatural.gr, you can click the unsubscribe link in the electronic newsletter you received in your mail. The update from GoNatural.gr is done only if you choose it and for as long as you wish. You can also receive an informative mail from GoNatural.gr in case you have placed an order with our company, using our site. These emails are sent automatically and inform you about the progress of your order. There is no way to deactivate these updates, the sending of which is a prerequisite for the proper progress of your order. We invite you to make sure that these e-mails can reach you and keep them throughout our transaction. It is your obligation, in case you do not receive the relevant e-mails, in accordance with the general terms governing our transactions, to inform us without delay.
Liability Disclaimer
The information contained in GoNatural.gr was collected and checked with the utmost care. However, we are not responsible for their information, accuracy, completeness and / or quality. The content and information contained in the website of the online store GoNatural.gr may contain typographical, numerical, etc. errors for which the online store GoNatural.gr does not bear any responsibility, while maintaining in any case the right to renew the terms of use and terms of transactions, the content of information, their products and prices, as well as the services provided, without no prior notice. The online store GoNatural.gr undertakes the obligation to update this text for any change. The information on this site is not a substitute for medical advice or opinions. Dietary supplements are not a substitute for a balanced diet. The listed properties refer to the ingredients of the products and are based on bibliographic references and scientific research. The online store GoNatural.gr has made every effort to depict with great accuracy the products available from it, while also providing information about the ingredients and their properties. However, because the final view depends (and) on the user’s screen, it is possible that there is a difference from the actual image of the product, for this difference the online store GoNatural.gr does not bear any responsibility. The online store GoNatural.gr does not guarantee in any case the completeness, completeness, information provided and the absence of possible errors. Therefore, the visitors of the online store GoNatural.gr, using its services on their own initiative, assume the relevant responsibility for cross-referencing the information provided.
Compensation and Guarantees
The user agrees to compensate, defend and keep intact the Company, its employees, its executives, its representatives, its suppliers, as well as its third party associates from any loss, expense, loss and cost, including reasonable remuneration of its Legal Advisers, which will arise from any violation of the Terms and Conditions of Use of the Website by the user. The online store GoNatural.gr is not liable to customers / users for damages that may arise from the non-execution of an order due to their own fault. The online store GoNatural.gr is not responsible for defects or poor quality of products available to its customers, as all products are received by suppliers packaged while storing them in appropriate places according to the manufacturer’s instructions. In case a defective product is found in the delivered quantities, the user reserves the right to free replacement of the defective product.
Shipping Products
The Shipping of the products is done to the postal address that has been declared by the respective customer in the delivery data when submitting his order, with one of the available shipping methods chosen by the customer during the purchase process. Our company cooperates with the courier service (General Post Office), in order to ensure the safe and fast shipment of products. Our company makes every effort to send the products to its customers within the specified time, but in case of delay for any reason, the company does not acknowledge the existence of any responsibility. Sending your order means that:
– You have read and understood the terms herein and accept them unconditionally.
– The products are intended for your own consumption or for the personal consumption of the person, who are sent and their further promotion and resale is prohibited.
– It is your obligation to provide your personal data accurately.
– You are the legal holder of the credit you use for your transaction (in case it belongs to another, you have the consent of the person for the transaction) and that the credit card has not been canceled or used in any way.
– The email address you declare and use belongs to you, is accurate and active.
– Your connection to the eshop is at your own risk in terms of the possibility of causing any damage to your computer and its software (from any transmission of viruses), which you know, that you run through during its connection and you take full responsibility.
APPLICABLE LAW
All transactions carried out through the online store GoNatural.gr are governed by applicable European and Greek Law governing matters relating to electronic commerce (Directive 2000/31 / EC, Presidential Decree 131/2003) and the corresponding international conventions, as well as by the Law on Consumer Protection (Law 2251/1994) which regulates issues related to distance selling, as in force.
Any dispute in accordance with the Law or the Judiciary that will result from this contract or due to it will be submitted to the jurisdiction of the courts of Thessaloniki.
THESSALONIKI STORE
DANGLI 29 THESSALONIKI
TEL: 2316019331
EMAIL: info@gonautral.gr
